BlitzTools Barcode Site

What is your refund policy?

Obviously, we want our customers to be happy with their purchase. However, due to the nature of software purchases over the Internet in general and barcode software in particular, the following rules apply:

(1) In most cases you'll receive a license key via email as soon as your payment is completed. Entering the license key unlocks the demo version of the respective software, removes the restrictions of the demo, and activates the software. Unlocking and activating the software by entering the license code finalizes the sale and we won't be able to refund your payment afterwards. If you want to return the product you must notify us within 30 days after purchase and before unlocking and activating the software. You will then receive a full refund of your payment. After 30 days we will no longer be able to refund in any case.

(2) In cases where a download link to an unrestricted version of the software is emailed to you, downloading the software via the supplied link finalizes the sale. Hence, we won't be able to refund your payment after you've downloaded the software. If you want to cancle your purchase you must notify us within 30 days after purchase and before downloading the software. You will then receive a full refund of your payment. After 30 days we will no longer be able to refund in any case.

(3) Developer components: Item (1) applies. In addition, receiving the source code of the respective component equally finalizes the sale.

Note: We provide fully functional demo and trial versions of our software, please see the respective product page. Please verify that the software works in your environment and meets your requirements before purchasing.

Note 2: If your purchased the wrong software (or the correct software but for the wrong OS) we will of course change your order upon request.

Note 3: In the (very unlikely) case that our software creates a barcode that does not scan properly we will either refund your purchase on request or provide a corrected version.

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